Project Description
Development of Retailer Portal – Ufone
Ufone is one of the largest telecom operators in Pakistan with a combined workforce of over 5,000 employees nationwide. The telco was recently looking to upgrade the company’s existing biometric based retailer’s portal to a new and enhanced cloud based solution. The newly developed application portal provided Ufone with enhanced security and effective compliance across its nation-wide retail network.
Some of the key features of Fides’s cloud-based Retailer’s Portal include disowning subscribers; mobile number portability; biometric re-verification; PTCL verification and mobile financial services integration among others. The system also provides a powerful reporting module that offers actionable insights to retailers and other stakeholders.
The system has been deployed across the country and is in use by Ufone’s nation-wide retail network including franchise owners and points of sales. The system not only allows Ufone’s administration to keep track of all its retailers in real-time but also enables retailers with improved visibility across the value chain and enhanced inventory monitoring throughout its lifecycle.
The cloud-based platform is an extension of Fides’s experience with today’s retailer and the ever-increasing importance of customer experience in a highly competitive market.
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